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Health Services Standard and Quality Control

Department of Health Services, Standard and Quality Control


The department shall;

  • Ensuring that all services provided under the Scheme are in compliance with the guidelines for the provision of such services as provided in the guidelines or services protocols
  • Development of standard and quality Assurance (QA) guidelines
  • Define standards according to guidelines and protocols
  • Ensure compliance to guidelines
  • Adjudicate claims for healthcare providers (HCP)
  • Ensure prompt HCP reimbursement
  • Ensure continues Quality Assurance (HCPS, Review and Inspection/Assessment etc)
  • Accredit Healthcare Providers and HMOs/TPAs for the Scheme.

In line with the ACT establishing the Plateau State Contributory Healthcare Management Agency (PLASCHEMA) and the implementation of the Agency's mandate towards achieving universal health coverage, has made it is necessary to create Departments and Units. The Departments and Units are saddle with the responsibility of effective service delivery in the carrying out of their functions.

Department ofAdministration and Human Resources
Department of Health Services, Standard and Quality Control
Department of Operations and ICT
Department of Planning, Research, and Statistics
Department of Finance and Investment